- API integrations, technical logs, and platform usage data.
This Privacy Policy does not apply to third-party websites, payment processors, game providers, liquidity providers, KYC/AML providers, banking partners, licensed operators, or other external services that may be linked, integrated, or connected to our platforms. Those third parties maintain their own privacy policies and data practices.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Business Contact Information
- Full name;
- Company name;
- Job title or business role;
- Business email address;
- Phone number;
- Country or region;
- Communication preferences.
Account and Client Information
- Login credentials;
- Account profile details;
- Subscription or license details;
- Product preferences;
- Service requests;
- Support history;
- Contract or onboarding information.
Payment and Billing Information
We may collect billing-related information such as company details, invoice information, transaction references, payment status, and subscription records.
We do not intentionally store full payment card numbers unless expressly required and handled through compliant third-party payment processors.
Technical and Usage Information
When you use our website or platforms, we may automatically collect:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Date and time of access;
- Referring URLs;
- Cookies and tracking identifiers;
- Platform activity logs;
- Error logs and security logs.
Communications
We may collect information you provide when you contact us through email, website forms, support tickets, WhatsApp, Telegram, social media, or other communication channels.
3. How We Use Personal Information
We collect and use personal information for legitimate business purposes, including to:
- Respond to inquiries and business requests;
- Provide information about our white label SaaS and B2B services;
- Create and manage client accounts;
- Deliver software, platform access, licenses, and subscriptions;
- Provide technical support and customer service;
- Process payments, invoices, and subscription records;
- Improve our website, platforms, services, and user experience;
- Monitor platform performance and security;
- Prevent fraud, abuse, unauthorized access, or illegal activity;
- Send service updates, product notices, and business communications;
- Conduct marketing and advertising activities where permitted;
- Comply with legal, regulatory, contractual, accounting, and tax obligations.
We limit the collection, use, and disclosure of personal information to what is reasonably necessary for the purposes identified.
4. Consent
By using our website, submitting information to us, creating an account, purchasing or subscribing to our services, or communicating with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Where required by law, we will obtain express consent for specific uses of personal information, such as certain marketing communications.
You may withdraw your consent at any time, subject to legal, contractual, or technical restrictions. However, withdrawing consent may affect our ability to provide certain services to you.
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
Operate and secure our website;
Remember user preferences;
Analyze website traffic and performance;
Improve user experience;
Measure advertising performance;
Retarget or personalize marketing campaigns.
These technologies may collect technical information such as IP address, browser type, device information, pages visited, and interactions with our website.
You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
6. Analytics and Advertising
We may use third-party tools such as Google Analytics, Google Tag Manager, Meta Pixel, advertising platforms, CRM systems, or similar technologies to understand website activity, measure campaign performance, and improve our marketing.
These third-party providers may process certain technical and usage information according to their own privacy policies.
Where required, we will provide cookie consent options or allow users to manage tracking preferences.
7. Disclosure of Personal Information
We may share personal information with trusted third parties only when necessary for business, technical, legal, or operational purposes, including:
- Hosting and cloud infrastructure providers;
- Payment processors;
- CRM and email service providers;
- Analytics and advertising providers;
- Technical support and development providers;
- API providers and integration partners;
- KYC/AML, compliance, banking, payment, gaming, or licensed operator partners, where applicable;
- Legal, accounting, tax, or professional advisors;
- Government, regulatory, or law enforcement authorities where required by law.
ATNM Digital Solutions does not sell personal information.
When we transfer personal information to third-party service providers, we use contractual or other reasonable measures to require appropriate protection of personal information. Under PIPEDA, organizations remain responsible for personal information transferred to third parties for processing and must use contractual or other means to provide a comparable level of protection.
8. Cross-Border Data Transfers
Because ATNM Digital Solutions provides digital, SaaS, and B2B services, personal information may be stored, processed, or accessed in Canada, the United States, the European Union, the United Kingdom, or other jurisdictions where our service providers, hosting partners, technical teams, or business partners operate.
When personal information is transferred outside Canada, it may be subject to the laws of the jurisdiction where it is processed or stored.
We take reasonable steps to ensure that personal information transferred across borders is protected using contractual, technical, and organizational safeguards.
9. Data Security
We use reasonable physical, administrative, and technical safeguards designed to protect personal information against unauthorized access, disclosure, copying, use, modification, loss, or theft.
These safeguards may include:
- Secure hosting environments;
- Access controls;
- Password protection;
- Encryption where appropriate;
- Firewall and server-level protections;
- Monitoring and logging;
- Limited access based on business need;
- Internal policies and procedures;
- Backup and recovery measures.
No method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.
10. Data Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide services;
- Maintain business records;
- Resolve disputes;
- Enforce agreements;
- Meet accounting, tax, legal, and regulatory obligations;
- Prevent fraud or abuse;
- Maintain platform security.
When personal information is no longer required, we will securely delete, anonymize, or archive it in accordance with applicable laws and internal retention practices.
